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Tag Archives | customer experience technology

Groundbreaking Verde Group White Paper Exposes Why CX Investments Often Fail

TORONTO, Canada, Sept. 12, 2024 (SEND2PRESS NEWSWIRE) — The Verde Group, a leader in customer experience insights, is proud to announce the release of its latest white paper, “The Great CX Challenge: Linking Customer Experience Insights to Business Outcomes,” authored by Executive V.P., Dennis Armbruster. This comprehensive study addresses the critical disconnect between significant investments […]

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After, Inc.’s QuickSuite® Receives the TWICE VIP 2022 Award

NORWALK, Conn., Sept. 14, 2022 (SEND2PRESS NEWSWIRE) — After, Inc. announced today that it received the TWICE VIP Award 2022 for its QuickSuite® post-sale customer experience technology. The TWICE VIP Awards are the only awards voted on exclusively by TWICE’s audience of top consumer technology retailers and distributors, celebrating the best features, design, and value […]

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After, Inc. Announces Its New Corporate Rebranding to Focus on Customer Experience Technology

NORWALK, Conn., Feb. 10, 2022 (SEND2PRESS NEWSWIRE) — After, Inc. today announced the launch of its corporate rebranding effort, including a complete website redesign to reflect the company’s evolution to Customer Experience Technology. Since 2005, After Inc. has been providing best-in-class post-sale services to the world’s largest manufacturers and retailers.

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LANtelligence Acquired by Matrix Networks to Create a CX-Automation Powerhouse

SAN DIEGO, Calif. /California Newswire/ — Matrix Networks announced its recent acquisition of LANtelligence to create a new business venture enabling a powerful combination of modern business technology. Having informally shared resources for more than 10 years, it just made sense for these two companies to come together in a more structured way. Originally published […]

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LANtelligence Becomes a Matrix Networks Company to Create a Connectivity First CX-Automation Powerhouse

SAN DIEGO, Calif., Feb. 1, 2022 (SEND2PRESS NEWSWIRE) — Matrix Networks announced its recent acquisition of LANtelligence to create a new business venture enabling a powerful combination of modern business technology. Having informally shared resources for more than 10 years, it just made sense for these two companies to come together in a more structured […]

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