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Tag Archives | mortgage document preparation

IDS Expands Help Center to Improve Mortgage Doc Prep Customer Service

SALT LAKE CITY, Utah, March 17, 2020 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has opened a comprehensive, digital help center in its continuing efforts to enhance client support. The help center is part of Zendesk, a customer service platform IDS converted to in May 2019 to streamline […]

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IDS Adds Integrated 4506-T Income Verification Services from QuestSoft to Its Mortgage Document Preparation Platform

SALT LAKE CITY, Utah, Oct. 24, 2019 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), today announced it has integrated 4506-T Verification Services from QuestSoft Corporation, one of the nation’s leading providers of automated mortgage compliance software, into idsDoc.

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IDS Announces Conversion to ZenDesk to Improve Mortgage Doc Prep Customer Service

SALT LAKE CITY, Utah, May 7, 2019 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has converted its customer service platform to ZenDesk. The move is designed to better serve IDS customers and help the firm maintain its commitment to responding to all customer inquiries and requests effectively and […]

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IDS Caps Off a Successful 2018 with New Mortgage Doc Prep System Functionality, LOS Integrations, and Individual Honors

SALT LAKE CITY, Utah, Feb. 8, 2019 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it completed 139 updates to its flagship mortgage document preparation platform idsDoc in 2018. These updates were made in response to regulatory, client and investor directives.

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IDS Promotes Clint Salisbury to Sales and Marketing Team, Travis Carroll to Head of Implementation

SALT LAKE CITY, Utah, Nov. 9, 2018 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has promoted two employees to provide additional support in mission-critical areas of the organization. Former Manager of Implementation Clint Salisbury has moved to the Sales and Marketing team, and Travis Carroll, who previously worked […]

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IDS Completes TRID 2.0 Updates to Mortgage Document Preparation Platform

SALT LAKE CITY, Utah, Sept. 25, 2018 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has completed modifications to its flagship mortgage document preparation platform idsDoc related to TRID 2.0. Updates were also made to the LE/CD and Totals pages within idsDoc, as well as the 1003 and Construction […]

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Guaranteed Rate Partners with DocMagic to Cut Closing Time

TORRANCE, Calif., May 22, 2018 (SEND2PRESS NEWSWIRE) — DocMagic, Inc., the premier provider of fully-compliant loan document preparation, regulatory compliance and comprehensive eMortgage services, announced that retail mortgage lender Guaranteed Rate can now cut closing time by electronically signing mortgage closing documents in advance.

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IDS Promotes Beckie Santos to Manager of New Product Development

SALT LAKE CITY, Utah, Aug. 4, 2017 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has promoted its former Manager of Development Beckie Santos to the newly created position of Manager of New Product Development. In her new role, Santos will leverage her development experience to work closely with […]

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IDS Expands eSign Room Customization Capabilities

SALT LAKE CITY, Utah, July 11, 2017 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has expanded the settings and capabilities of its eSign room within the idsDoc mortgage doc prep platform. These new features enable lenders to create a more seamless and unified eSign experience for borrowers.

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IDS Hires Vince Wilson to Support Internal Mortgage Document Preparation Compliance

SALT LAKE CITY, Utah, Aug. 31, 2016 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has hired Vince Wilson as compliance officer and assistant in-house counsel. In this role, Wilson will be responsible for maintaining both federal and state compliance matrices and implementing changes to IDS compliance audits based […]

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IDS Adds Fulfillment Dashboard to Mortgage Document Preparation System

SALT LAKE CITY, Utah, Aug. 18, 2016 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced it has introduced a fulfillment dashboard to its flagship mortgage document preparation system idsDoc. Through the dashboard, users have the ability to view, track and manage all document fulfillment requests to IDS through a single […]

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IDS Achieves Record Annual Mortgage Initial Disclosure Fulfillment in 2014

SALT LAKE CITY, Utah, March 20, 2015 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), announced 2014 as a record year, generating the most initial disclosure docs in a single year in the company’s history. In addition, IDS set a company record in January 2015 for the most amount of initial […]

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International Document Services Named Mortgage Technology’s Lenders’ Choice Award Finalist for Second Consecutive Year

SALT LAKE CITY, Utah, Oct. 24, 2013 (SEND2PRESS NEWSWIRE) — Mortgage document preparation vendor International Document Services, Inc. (IDS), has been named a finalist for Mortgage Technology’s 2013 Lenders’ Choice Award. IDS was the winner of the 2012 Lenders’ Choice Award.

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International Document Services idsDoc Mortgage Document Prep System Improves Productivity and Delivers Custom Docs to Mortgage Network

SALT LAKE CITY, Utah, May 23, 2013 (SEND2PRESS NEWSWIRE) — idsDoc, the flagship solution of mortgage document preparation vendor International Document Services, Inc. (IDS), has created significant savings for New England-based lender Mortgage Network, which reports added benefits from efficiency improvements and data integrity preservation since implementing the system.

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International Document Services Breaks Its Mortgage Document Preparation Volume Records in 2012

SALT LAKE CITY, Utah, March 26, 2013 (SEND2PRESS NEWSWIRE) — International Document Services (IDS), a mortgage document preparation vendor, saw an unprecedented period of record month-over-month volume in 2012. In addition, the firm also experienced increased demand for its initial disclosure services.

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